£2.95 Delivery | Free UK Delivery when you spend over £30





Contact Us

Generate/ order Enquries

When placing an order with EyebrowQueen, you will be asked to either set up an account or check out as guest. Once your transaction is complete, you will receive a confirmation e-mail with details of your order.

Should you have a query regarding your order, please complete this form. Please provide your Order Number within the message, this will help us deal with your enquiry quicker

    Press and Social Media Enquries

    EyebrowQueen has a dedicated PR team who would love to hear from you if you're interested in working with the brand.

    Please reach out to us if you have any questions regarding EyebrowQueen press or social media activities by filling out the form below.

      Trade Enquries

      We offer our products to all make-up lovers, including professional make-up artists.

      If you're interested in our Trade accounts, please contact the team at EyebrowQueen by filling out the form below.

        Distribution Enquries

        For any questions regarding EyebrowQueen's distribution of its products, please fill in the form below.

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          General / Order  Enquiries
          Press and Social Media Enquiries
          Trade Enquiries
          Distribution  Enquiries

          Delivery & returns

          Eyebrowqueen Delivery Policy

          UK delivery under £30 - £2.95
          Free UK delivery over - £30
          UK Next Day delivery  – £5.95
          Global delivery £5.95

          Must be ordered before 3.30pm to receive the next working day

          Delivered from Monday – Friday
          Tracked deliveries will need a signature

          *Shipping time will depend on location.
          Non UK customers will be subject to local import duty.

          Eyebrowqueen Returns Policy

          1. You have the right to cancel this Contract within 14 days without giving any reason. To exercise this right to cancel, you must inform us of your decision to cancel by sending an email to info@eyebrowqueenpro.com within the 14 day period commencing the day after you received the Product. You may also download and use this model cancellation form instead, but it is not obligatory.

          2. To return the Product you must complete the returns note that you will find with the dispatch note, which you will receive when the Product is delivered to you. The Product you return must be unopened and in its original packaging, unless you are claiming that it is defective. The Product must be returned to us without undue delay and in any event no later than 14 days from the day on which you communicate your cancellation of this contract to us.

          3. If the Product is not defective, the price of the Product returned will be refunded to you in full. You will have to bear the cost of returning the goods.

          4. If the Product is defective in any way, we will offer you an exchange or refund and pay the cost of the delivery and return charges.

          5. When we receive the returned product we will make the reimbursement to you without undue delay, and not later than 14 days after we receive the Product back from you. We will usually refund any money received from you using the same method originally used by you to pay for your purchase, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

          6. If within the 14 day period commencing the day after you received the Product you have not notified us of cancellation of Contract or that a Product is defective in accordance with these terms, then you shall have no right to return the Product thereafter.

          Returns address

          when returning your products, please use the following address:

          Eyebrowqueen Limited
          The Secret Warehouse
          Syren Street
          L20 8HN

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